Customer Reviews

At Hotspring World we pride ourselves in providing the very best hot tub ownership experience possible, below are some reviews and comments from some of our customers.

Derek House
Derek House
16:27 10 Apr 17
The sales team at Winnersh are absolutely fabulous. Have known them both for a couple of years now since they so professionally and knowledgeably sold me my spa. On my regular visits to purchase supplies, their customer service skills remain extremely impressive, they are so nice and approachable, always keen to offer advice as required...
Colin Barlow
Colin Barlow
16:44 04 Mar 17
Hot Tub purchased two years ago, and still one of our pleasures in life. No problems since purchase, and whenever I go in to purchase chemicals, I am always greeted as a friend. Perfect people to do business with. I'm pleased to make a recommendation.
Andy Young
Andy Young
09:46 27 Feb 17
Pam and the team were very knowledgeable and helpful. No heavy sales pitch and whilst the many units on display gave us plenty of choice we were left to make our own mind up as to which one and when we wanted to order it. The admin office have been very efficient in keeping in touch and arranging the install also.
Antonio Tuccio
Antonio Tuccio
23:11 30 Dec 16
We would highly recommend this company, from the moment we first visited the site at Reading we have had excellent service. This company was the only one who offered us a try of the hot tub before purchasing one. The paperwork was easy to complete and Pam arranged a very quick delivery date. The team arrived as arranged and the guys installed the tub without any hassle and were happy to help and advise as required. Since then we have spoken to Rebecca and Pam at the Reading showroom for further advice on using the tub and extra chemicals, every time they have always been friendly and helpful.
Valerie Baker
Valerie Baker
20:13 21 Dec 16
We bought a lovely 6 seat hot tub from here about 4 years ago. They explained the benefits of all the units and we ended up buying the cheapest one as it matched our needs the best. It has been fantastic and the service/help given by the staff has been great. I would not buy from anyone else!
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